- Financial group comprising a banking and insurance business, as well as undertaking investments in international banks and leading service sector companies.
- Leader in Spanish retail banking, becoming the bank of choice for a growing number of Spanish retail customers (achieving a market share of 26.7% as main bank, 16% in loans and 14% in deposits).
- Unique omni-channel platform, with more than 5,300 branches and 9,400 ATMs, complemented by a mobile and online banking service.
- One of the largest customer bases with 15.8 millions (13.8 millions in Spain).
- Solid and solvent entity (CET1 Fully loaded 11.7%).
- Commitment to developing its banking activity based on the corporate values of quality, trust and social engagement.
Business and segments
Breakdown of loan portfolio and net income contribution from different businesses
Data as at 12/31/2017